Terms and Conditions


  • All order availability is subject to inventory at the time of purchase.
  • Current pricing is valid through 12/31/2018.
  • Minimum sales order is $100.00
  • There is no minimum order on Marketplace orders
  • All prices are F.O.B. our shop or factory
  • Quantity discounts are available
  • Applicable sales tax will be added to the invoice unless a resale or exempt certificate is provided with the order.


  • We accept MasterCard, Visa and American Express.
  • Your credit card will be charged the final amount at the time of shipment.
  • Net 30 accounts may be established by submitting bank and trade references by e-mail for review prior to shipping.
  • For established accounts, Net 30 days, 1.5% interest per month will be applied thereafter.
  • If you do not have an account with us, all orders have to be prepaid in full by check or credit card.
  • Custom fabricated or special orders require a 50% deposit.
  • All credit card payments in excess of $10,000 will be assessed with a 3% surcharge.


  • All packages will ship UPS, unless other arrangements need to be made. In this case, you will be contacted by an IWEISS representative.
  • A handling/fuel surcharge fee will be added to all shipments.
  • IWEISS is not responsible for any damage caused by a shipper.
  • The customer must inspect each shipment upon arrival; they must sign for a shipment as damaged in order for freight claims to be filed.


  • All orders must be opened and inspected within 5 days of receipt.
  • Any issues with your order must be reported within 15 days of receiving your order.
  • There will be no returns on special cut/fabricated merchandise.
  • Defective products may be replaced or repaired, at our discretion.
  • A returned item must be sent back to IWEISS within 5 days of receiving your order.
  • All orders set up for pick up must be retrieved within 10 days of placing your order.
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Terms and Conditions